Privacy Policy Terms & Conditions Shipping Policy Return & Refund Policy

1. Order Processing Time

At Hi Suvai Traditional Foods, all orders are processed within 24 to 48 hours of confirmation (excluding Sundays and national holidays). Each batch is freshly packed to ensure maximum aroma, purity, and nutrition.

2. Shipping Charges & Delivery Timelines

We deliver across Tamil Nadu and all major cities in India:

3. Order Tracking

Once your order is dispatched from our Tirunelveli facility, you will receive a tracking link via SMS / WhatsApp containing your courier tracking details. You can monitor your shipment progress in real time.

4. Eco-Friendly Hygienic Packaging

All products are sealed in multi-layer moisture-resistant food-grade pouches to preserve fresh stone-milled flavor. Orders are packed securely in sturdy cardboard boxes to prevent damage during transit.

5. Shipping Queries & Support

If you experience any delays or have questions regarding your package delivery, feel free to reach out to us: